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FrequentlyAsked Questions

This page contains questions that we are frequently asked. If you can't find the answer here you can call or text 571-463-8620.


During normal business hours, we will get back to you as quickly as possible. You can also use the "Contact Us" page on this site.

  • What is a PMHNP-BC?
    Some people prefer one caregiver model over the other; it’s a choice that matters to some. You can decide for yourself. A Psychiatric Mental Health Nurse Practitioner – Board Certified (PMHNP-BC) is an advanced practice nursing specialty in psychiatry. This is not a medical doctor specialty; it is a nursing specialty, including prescribing medication and ordering diagnostic tests. PMHNP-BC certified practitioners use a nationally accepted nursing care model that differs from the medical care model in a few ways. Some describe this difference as medicine is disease-focused, and nursing is the whole person-focused. In some states, PMHNPs are required to be board-certified, and some states require medical doctor supervision for either a period of time or forever. In DC and MD, a PMHNP-BC does not require physician oversight. In Virginia, a PMHNP-BC requires a physician collaborator for two years. In some states, the scope of practice (what we can do) between a PMHNP and a Psychiatrist (Medical Doctor with a focus on psychiatric care) doesn’t differ.
  • Do you take insurance?
    Yes we do take some insurance program, and we have an affordable cash pay (out of network) option as well. Learn more on our Cost and Insurance page
  • What does a visit cost?
    We have a simple and affordable fixed price structure for self-pay patients. Those who use insurance we charge the contract rate specific to the insurance plan. Read more about our fees on our Services and Cost page
  • When is payment due?
    Payment is due prior to the appointment starting, unless you are with an insurance contract plan. We do offer payment plans and a sliding scale to those who can justify need. Learn more here
  • Do you prescribe Alprazolam (Xanax)?
    No. The data is clear that Alprazolam (Xanax) is not a safe medication. If you are currently on Alprazolam (Xanax) and wish to be on a taper (reduction), we can help you. For more details, see our medication page
  • What is NothingBetter Health PLC?
    NothingBetter Health, PLC is the overall company providing services. It is also the name in which all credit card transactions will appear and the name of the overall practice all care is provided through. Using this name also adds a layer or anonymity to your visits.
  • Do I see you in person or by video visits?
    This is the convenience of a virtual video visit. This allows us to provide care with you as long as you are somewhere in DC, MD, or VA at the time of the visit. All we ask is that you have a good connection to the internet and have the privacy to talk. This isn't for every patient but if your needs can be safely provided by video, this is the perfect solution. Note: We pay attention to the changing laws about prescribing and video visits. If they change, our service may need to change with it.
  • Do I need therapy too?
    “Need” is a rigid word. We do strongly recommend it. Unlike other practices, we don’t require you to have it, but mountains of science tell us therapy with medication is the best clinical solution to most of the mental health issues we face. We encourage all of our patients to find a therapist if they don’t already have one.
  • Why are you virtual?
    In our practice, we have available office space in DC, MD, and VA. The pandemic has taught the world that outpatient psychiatric medical care can successfully be provided to many willing patients. In DC, MD, and VA, why would you want to drive or take a bus to an office when you can pop on a video session with your PMHNP-BC? Through a virtual visit, we offer convenience and cost savings. Note: if the DEA or other agencies change their policies related to virtual visits we will adjust and adapt.
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